Unified Communication System Definition

Unified communications uc refers to a phone system that integrates or unifies multiple communication methods within a business.

Unified communication system definition.

Unified communications is a phrase used to describe any communications system usually a business system that encompasses a broad range of technologies and applications that have been designed sold and supported as a single communications platform or as one entity. That means companies can use instant messaging email faxing voip and video collaboration from the same ui user interface. There are varying definitions for unified communications. Unified communications uc is a conceptual framework for integrating various enterprise communication methods telephony video calling and conferencing email instant messaging im presence etc.

They bring real time communication from your phone system and conferencing solutions together with messaging and chat and integrate with everyday business. Users simply adjusting their habits manual integration as defined by procedures and training integration of communications into off the shelf tools such as. The term unified communications refers to the systems that allow companies to access the tools they need for communication through a single application or service. Anywhere on any device.

Unified communications system generally enable companies to use integrated data video and voice in one supported product. A federation server that is connected to a first unified communications system and a second unified communications system. Into a single platform with the goal of streamlining and enhancing business communications collaboration and productivity. Ucs enables the use of voice data internet video and other communication services through an integrated product or system which is developed by a single.

An administrator module that maintains the configuration information. According to one embodiment a system comprises a database that stores configuration information for the system. Definition of unified communications system unified communications systems increase the efficiency productivity and responsiveness of a company by utilizing the modern technologies. A basic definition is communications integrated to optimize business processes and increase user productivity but such integration can take many forms such as.

A unified communications system ucs is a set of communication services and solutions bundled sold and delivered together as one single cohesive solution. With this developed communication system you can streamline email multimedia applications and inter office chat into one system. Your business probably communicates in a number of ways.